cappucino please?

hola coffee and non-coffee lovers,,,

i want to share a story about a customer whom i served her during my early days in starbucks. somehow i still remember how she looks like. i dont want to be rude but this customer makes me ROTFLMAO... XD

one fine morning,,,where i finished my cleaning tasks...

Me : Hi, good morning...
Customer : Hi.....
.........long pause........the customer was looking at the menu boards.........
Me: Can I help u? Would u like to have hot drink,cold drink or frappucino? (tries to be very helpful)
Customer: errrmmm,,, ntah laaa nak minum ape? dah slalu minum cappucino blended kat starbucks,,tak tau nak minum ape....
Me: huh, cappucino blended? bile ye tu? (cube utk initiate conversation...)
Customer: baru minum minggu lepas,,,dah bosan plak minum cappucino blended...(gaya as if she's a regular customer.)
Me: miss, WE HAVE HOT CAPPUCINO ONLY! no iced capp, no cappucino ice blended!
Customer: R U sure? (stunned and started to blush..)
Me: Yes, 100% sure cappucino is a hot drink only in sbux! maybe i can help u wit ur ice-blended drink ( my finger pointed at the center of the menu board that highlight FRAPPUCINO)
Customer: kalau macam tu..mocha je laa..
Me: Mocha Frappucino ye?
Customer: yes yes...

i tried not to make fun of her,,,tapi c'mon,,,if you are not familiar with something,,admit it! "Dik, this is my first time in starbucks,any recommendation x?" haaaaa,,,tu baru laa btl...jangan laaa nak berpura2 tahu sedangkan ia akan menjerat diri sendiri...kan itu namanya membuka pekung di dada...As a brista, we are willing to help u dear customers...we r willing to educate u,,plus its part of our job to help customers to their needs...so, next time,jangan malu jangan segan untuk bertanya. kami juga manusia seperti anda...and, once again....

ITS HOT CAPPUCINO, NOT CAPPUCINO BLENDED OR ICED CAPPUCINO!



have a grande day :-)